Last Updated: 01/01/2025
Thank you for choosing testedfirmwares.com ("Website", "We", "Us", or "Our"). This Return Policy outlines our guidelines and procedures for returns of physical products purchased through our website. By making a purchase, you agree to the terms outlined in this policy.
Scope of Return Policy
This Return Policy applies to physical products sold directly through our website. It does not cover services, digital products, or third-party products.
Return Eligibility
We accept returns of physical products under the following conditions:
Defective or Damaged Products: If the product you received is defective or damaged, please contact us within 7 days of receiving the product to request a return. We will arrange for the return of the damaged product and provide a replacement or refund.
Incorrect Product: If you receive a product different from what you ordered, please contact us within 7 days of receiving the product to request a return. We will arrange for the return of the incorrect product and provide a replacement or refund.
Return Process
To initiate a return, please follow these steps:
Contact our customer support team at abrmghani@gmail.com within 7 days of receiving the product to request a return.
Provide your order number, details of the product, and the reason for the return.
Our customer support team will provide you with instructions for returning the product, including the return address.
Once we receive the returned product and verify its eligibility, we will process your replacement or refund within 5 business days.
Non-Returnable Items
Certain items are non-returnable:
Products that have been used, damaged, or altered by the customer.
Products without original packaging.
Products purchased from third-party sellers or retailers.
Return Shipping
If the return is due to a defective, damaged, or incorrect product, we will cover the return shipping costs.
For other types of returns, the customer is responsible for return shipping costs.
Modification of Policy
We reserve the right to modify, amend, or update this Return Policy at any time. Changes to the policy will be communicated to customers through our official communication channels.
Contact Us
For any questions or concerns regarding returns, please contact us at:
Email: abrmghani@gmail.com
Phone: +923132126012
By purchasing products from our website, you acknowledge and accept the terms of this Return Policy.
